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Q: The paper walking stepper motor does not work during printing
A: Check whether the belt/gear of the paper motor in the Y direction is loose
Check whether the paper motor cable in the Y direction is broken
Replace the motor/electromechanical board
According to the above inspection is not resolved please contact Jindex customer service
Tel：0755-86290881/5 to 8007、8009
Contacts：18923737801
Fax：0755-86290884
Email：market@jindex.net
Address： Jindex Tech. Park, Block 7, Dawei 3rd Rd. Xinqiao Shajing Bao-An Dist., Shenzhen, PRC China
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